RetryZero

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Privacy Policy

This policy outlines how we collect, use, and protect the information you provide when accessing and using the RetryZero API service ("Service"). By accessing or using the Service, you agree to the terms of this Privacy Policy.

Information We Collect

  1. API Usage Data: We collect information about how you use our API, including API calls, response times, and usage patterns to improve our service and prevent abuse.

  2. User Data: We may collect personal information such as name, email address, and company details when you register for an account or contact our support team.

  3. Device Information: When you use our API, we may collect device fingerprinting data to help identify potential trial abuse patterns. This includes browser information, IP addresses, and device characteristics.

  4. Email Data: We analyze email addresses submitted through our API to detect disposable email addresses used for trial abuse.

Use of Information

  1. Service Provision: We use the information collected to provide and improve our API service, including email detection, device fingerprinting, and risk scoring capabilities.

  2. Fraud Prevention: We use collected data to identify and prevent free trial abuse, including detecting disposable emails and suspicious device patterns.

  3. Communication: We may use your contact information to send important updates, notifications, or respond to inquiries.

  4. Analytics: We use aggregated, anonymized data to improve our algorithms and service performance.

Data Security

  1. Protection: Your data is stored securely on our systems. We employ industry-standard security measures to protect against unauthorized access, disclosure, or alteration of your information.

  2. Encryption: All data transmitted to and from our API is encrypted using TLS/SSL protocols.

  3. No Sale of Data: We do not sell or expose any customer data to third parties.

Data Retention

  1. API Data: We retain API usage data for up to 12 months to provide service analytics and improve our algorithms.

  2. Account Data: We retain account information for as long as your account is active or as needed to provide services.

  3. Deletion: You may request deletion of your data at any time, and we will process such requests within 30 days.

User Control

  1. Data Deletion: You may request the deletion of your data at any time by emailing us at support@retryzero.com with the subject "Account Deletion". Upon receiving such a request, we will promptly remove your information from our systems.

  2. Opt-Out: You have the option to opt-out of receiving non-essential communications from us.

  3. API Access: You can control your API usage and access through your account dashboard.

Third-Party Services

We may use third-party services for analytics, payment processing, and customer support. These services have their own privacy policies, and we encourage you to review them.

Compliance with Laws

We will comply with all applicable laws and regulations governing the privacy of your information, including GDPR, CCPA, and other relevant privacy laws.

Changes to Privacy Policy

retryzero.com reserves the right to update or modify this Privacy Policy at any time. Users will be notified of any material changes via email or through our service dashboard.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at support@retryzero.com.

Last Updated: January 2025